At The Perfect Braiding, we value our clients’ time and appreciate your trust in our services. To secure appointments and ensure availability, a deposit is required when making a booking. Please review our refund policy carefully before scheduling your appointment.
Deposit Policy
A non-refundable deposit is required to confirm all appointments. The deposit amount will be applied toward the total cost of your braiding service on the day of your appointment.
Your appointment is not guaranteed until the deposit has been received and confirmed.
Appointment Cancellations
If you need to cancel your appointment, please notify us as soon as possible.
- Deposits are non-refundable for cancellations made by the client.
- Cancellations made less than 24 hours before the scheduled appointment may result in forfeiture of the deposit.
- Repeated cancellations may require full payment in advance for future bookings.
Rescheduling Policy
We understand that plans can change.
- Clients may reschedule their appointment one time without losing their deposit if notice is provided at least 48 hours before the appointment.
- Rescheduled appointments must be booked within 30 days of the original appointment date.
- Failure to reschedule within this period may result in the loss of the deposit.
- Multiple rescheduling requests may require a new deposit.
Late Arrivals
Please arrive on time for your appointment.
- Clients arriving more than 15 minutes late may have their appointment shortened, rescheduled, or canceled depending on scheduling availability.
- Late arrivals may forfeit their deposit if the appointment cannot be completed.
No-Show Policy
Clients who fail to attend their scheduled appointment without prior notice will be considered a no-show.
- No-show appointments are not eligible for refunds.
- The deposit will be forfeited.
- Future appointments may require full payment at the time of booking.
Service Satisfaction
At The Perfect Braiding, we strive to provide high-quality braiding services.
If you are dissatisfied with your hairstyle due to a service-related issue, please contact us within 48 hours of your appointment. We may offer reasonable corrections at our discretion.
Refunds may only be issued under the following circumstances:
- Perfect Braiding cancels the appointment and cannot offer a suitable alternative appointment.
- The requested service cannot be provided due to circumstances within our control.
- A refund is required by applicable consumer protection laws.
Refunds will not be provided for:
- Change of mind after the service has been completed.
- Dissatisfaction resulting from failure to follow aftercare instructions.
- Deposits forfeited under this policy.
- Missed appointments or no-shows.
Contact Information
If you have questions regarding this Refund Policy or need assistance with an appointment, please contact us:
Perfect Braiding
Email: perfectbraiding@gmail.com
Phone: +1(929)217-7244
Website: theperfectbraiding.com
By booking an appointment with the Perfect Braiding, you acknowledge that you have read, understood, and agreed to this Refund Policy.